Legal
Privacy Policy
This website is operated by UNITED CONCERTS GmbH. This Privacy Policy explains which personal data is processed when you visit this website, for what purposes such data is processed, and what rights you have under applicable data protection law.
Controller
The controller responsible for the processing of personal data on this website is:
General Information
This website provides information about the show "The Miracle of Roxette", its tour dates and booking options for promoters and venues.
The fonts, scripts and libraries used on this website (including the phone number field and the spam protection of the booking form) are hosted locally on our own server. No connection to external font, script or CDN providers is established when you visit the website.
The social media icons displayed on this website are simple links to our profiles on Instagram, Facebook and YouTube. No social media plugins or embedded widgets are used. Merely visiting this website therefore does not establish a connection to these platforms. If you click on a social media link, you will leave our website and the privacy policy of the respective platform will apply.
Server Log Files and Hosting
When you visit this website, certain technical information is automatically transmitted by your browser to the server and may be stored in server log files. This may include, in particular:
IP address · date and time of access · requested page or file · referrer URL, where transmitted by your browser · browser type and browser version · operating system · technical information relating to the request and server response
This processing is necessary to provide the website securely and reliably, to identify technical problems and to detect and prevent misuse or attacks.
The legal basis for this processing is Art. 6(1)(f) GDPR. Our legitimate interest lies in the secure, stable and technically reliable operation of our website and the protection of our IT systems.
Hosting Provider
Our website, our email server and our web analytics are hosted by:
According to the hosting provider, the servers used for our website are located in Austria (Vienna and Lower Austria).
helloly GmbH processes personal data on our behalf as a processor pursuant to Art. 28 GDPR. We have concluded a data processing agreement with helloly GmbH in accordance with Art. 28 GDPR.
Storage period: Server log files are stored for a limited period and are then deleted, unless further storage is necessary in an individual case for the investigation of a specific security incident or for the establishment, exercise or defence of legal claims.
Booking and Contact Form
This website offers a booking form for promoters, venues and other interested parties. When you submit the form, the following data is processed:
Name · email address · company (optional) · phone number · country · city · venue · venue capacity · preferred date and alternative date · type of request · your message
The data is used exclusively to process your enquiry, to contact you and, where applicable, to prepare and conclude a booking agreement. The form data is sent by email via our own mail server to our booking team. It is not stored in a database on the website and is not used for advertising purposes.
The legal basis is Art. 6(1)(b) GDPR (steps prior to entering into a contract, at your request) and Art. 6(1)(f) GDPR (our legitimate interest in responding to enquiries addressed to us).
Storage period: We keep your enquiry for as long as necessary to process it. If a contract is concluded, the data is retained in accordance with the statutory retention obligations (in particular seven years under Austrian tax law). Enquiries that do not lead to a contract are deleted no later than three years after the last contact.
Protection against repeated submissions
To prevent misuse of the form, the server briefly stores a one-way encrypted value (hash) of your IP address together with the time of submission. Your IP address itself is not stored in readable form. This entry is deleted automatically after one hour at the latest.
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in protecting our systems and our booking team against spam and abuse.
Spam Protection (ALTCHA)
To protect the booking form against automated spam, we use ALTCHA. ALTCHA is hosted entirely on our own server; no external service provider is involved and no data is transmitted to third parties.
Instead of an image puzzle, your browser solves a small computational task in the background (proof of work). ALTCHA does not set cookies, does not create user profiles and does not use any tracking or fingerprinting.
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in protecting the booking form against abuse.
Web Analytics (Matomo)
To understand how our website is used and to improve it, we use the open-source web analytics software Matomo. Matomo runs on our own server (analytics.united-concerts.com), which is also hosted by helloly GmbH in Austria. The collected data is not transmitted to Matomo or any other third party.
Matomo is used without cookies. Your IP address is anonymised before storage, so that no conclusions can be drawn about you as a person. The following information is processed: anonymised IP address · date and time of the visit · pages visited and time spent on them · referrer URL · browser, operating system and screen resolution · approximate location (country).
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in the statistical analysis of the use of our website in order to improve its content and technical performance.
You may object to this processing at any time by contacting us at the address below.
Cookies
This website does not use cookies — neither for analytics nor for advertising or marketing purposes.
If the technical configuration of the website changes in the future, this Privacy Policy will be updated accordingly.
Tour Dates and Ticket Shop
The tour dates displayed on this website are retrieved by our server from our ticketing partner Tickethome and stored on our server. Visiting this website therefore does not establish a connection between your browser and Tickethome.
Tickets cannot be purchased directly on this website. When you click a "Get Tickets" or "Tickets" button, you are redirected to the separate website united-concerts.tickets, which is also operated by UNITED CONCERTS GmbH.
The ticket booking functionality on that website is provided with the involvement of our ticketing partner Tickethome. The booking section is embedded there via an iframe and Tickethome provides its own cookie consent mechanism. Personal data required for the ticket booking process is processed in accordance with the privacy information applicable to united-concerts.tickets and, where relevant, Tickethome.
Recipients of Personal Data
In connection with the operation of this website, personal data may be made available to service providers where this is necessary for the provision, maintenance and security of the website.
In particular, our hosting provider helloly GmbH processes technical website data, emails sent via the booking form and analytics data on our behalf as described above.
We do not sell personal data collected through this website.
International Data Transfers
As described above, our website, email server and analytics are hosted in Austria. We do not transfer personal data to countries outside the European Union or the European Economic Area.
Because the social media icons on this website are implemented only as links and not as embedded plugins or widgets, visiting this website does not itself result in a transfer of personal data to the respective social media platforms.
If you choose to follow an external link, the processing of personal data on the destination website is governed by the privacy information of the respective provider.
Your Rights
Under the GDPR, you have various rights in relation to your personal data. Subject to the respective statutory requirements, these include in particular:
Right of access
You have the right to obtain information about whether and how your personal data is being processed in accordance with Art. 15 GDPR.
Right to rectification
You have the right to request the correction of inaccurate personal data and the completion of incomplete personal data in accordance with Art. 16 GDPR.
Right to erasure
You may request the deletion of your personal data where the requirements of Art. 17 GDPR are met.
Right to restriction of processing
You may request that the processing of your personal data be restricted under the conditions set out in Art. 18 GDPR.
Right to data portability
Where the statutory requirements of Art. 20 GDPR are met, you have the right to receive personal data you have provided in a structured, commonly used and machine-readable format and, where applicable, to have such data transmitted to another controller.
Right to object
Where personal data is processed on the basis of Art. 6(1)(f) GDPR, you have the right to object to the processing on grounds relating to your particular situation in accordance with Art. 21 GDPR.
To exercise your rights, you can contact us at: office@united-concerts.com
Right to Lodge a Complaint
If you believe that the processing of your personal data infringes applicable data protection law, you have the right to lodge a complaint with a competent supervisory authority.
In Austria, the competent supervisory authority is:
Changes to this Privacy Policy
We may update this Privacy Policy where changes to our website, our technical infrastructure, our services or applicable legal requirements make this necessary.
The current version of this Privacy Policy is always available on this website.
Last updated: November 2026
Questions About Data Protection?
If you have any questions regarding data protection or the processing of your personal data, please contact us:
UNITED CONCERTS GmbH
Warwitzstraße 9, 5023 Salzburg, Austria
office@united-concerts.com · +43 650 5820 041